FAQ

We are sorry you had to experience this. We request you to reach out to us within 48 hours of the order / shipment delivery being reported so that we can investigate the matter.

We provide healthcare services across 2500+ cities in India, including Tamilnadu, Kerala, Karnataka, Mumbai, Delhi, Kolkata, Bengaluru, and Ahmedabad. 

Sorry, once your order is confirmed, it cannot be modified. Please place a fresh order with any modifications.

You can cancel your order from the ‘Order details’ screen before it is out for delivery. 

You can do so by clicking on the Account icon on the bottom of the App Home page > select “Orders” > Select the order > Click on “view details” for the shipment which you want to cancel > tap “Cancel”

You can raise a request to return any items with these simple steps:

1. Send email to support@rishipharmacy.com with Order and Product details
2. Send a Photocopy of the product
3. Our executive will be in touch to complete the return procedure